frequently asked questions
Generally speaking most clients ask a lot of similar questions when making an enquiry, as a result I thought it would be handy to answer the frequently asked questions. If your question isn't answered below then please do not hesitate to email me. I'll get back to you as soon as I can.
Do your quotes / charges include proofs / adjustments?
Depending on what package you have purchased there are a set of revisions - this is either 1 or 2 depending on what stage of the design process you are at. For all print elements, or smaller jobs (part of the Blossom package) there is usually 1 revision per design element.
If you use up all your revisions, don't fret...extra revisions are available at my hourly rate of £38.
What is the payment process?
Once the contract has been signed, there is a 30% non-refundable deposit. Then the remaining amount is split into 2 payments - 50% due once design work commences and 50% due at project completion and handover.