Talking User Experience Design on the “All The Business Bits” Podcast with Ingrid Fernandez
Lets talk websites!
I had the absolute pleasure to talk about websites, customer journeys, user experiences and more recently with the amazing Ingrid Fernandez who is the host of All The Business Bits Podcast!
A few weeks after the Square Design Summit 2026, I've been reflecting on the ideas, conversations and lessons that have stayed with me. From speaking about building a referral engine for your business to seeing designers put the Productised Services Starter Kit into action, here are my highlights and key takeaways from this year's event.