Why Bad Clients Are Good For Business
Bad clients. They exist in all industries, and more than likely you’ve had one if you’ve been in business long enough. Even if you haven’t been in business long, you may, unfortunately, have to deal with a bad client... One day!
But here’s the thing, bad clients are good for business!!
Don’t believe me? Keep reading as that is what I’m covering in today’s blog post.
A few weeks after the Square Design Summit 2026, I've been reflecting on the ideas, conversations and lessons that have stayed with me. From speaking about building a referral engine for your business to seeing designers put the Productised Services Starter Kit into action, here are my highlights and key takeaways from this year's event.